Since this site has a number of users who are new to this kind of thing I thought it would be a good idea to post this link.
How to ask Questions the Smart Way
This is a worthwhile read.
It gives advice on how to search for answers (most questions have been asked before).
It provides guidance on strategies to format questions to get the best possible answers.
It provides an overview of web forum / mailing list etiquette.
For what it is worth,