I just recently received the Arduino Starter Kit and I am trying to get familiar with the Arduino MKRWifi1010. I am using windows 7, and I followed the steps provided at https://www.arduino.cc/en/Guide/MKRWiFi1010#toc3. I have the latest version of Arduino IDE (1.8.8 ) installed, and I already have the SAMD Core required for MKR boards.
I became stuck when reaching this step: If you properly installed the SAMD Core, just connect the MKR WIFI 1010 to your computer with a USB cable. Windows should initiate its driver installation process once the board is plugged in. when windows responded with one of the USB device attached to this computer has malfunctioned, and Windows does not recognize it
Windows failed to initiate driver installation, and that page did not describe any solutions, alternatives, or reasons for failure whatsoever. So I looked all over the Internet and had no choice but to blindly follow topics such as:
Windows 7 Unknown Device FIXED - Installation & Troubleshooting - Arduino Forum - Windows 7 Unknown Device FIXED
Arduino UNO as Unknown Device - Installation & Troubleshooting - Arduino Forum - Arduino UNO as Unknown Device
Arduino not recognized by Windows 7 - Installation & Troubleshooting - Arduino Forum - Arduino not recognized by Windows 7
window 10 does not recognize arduino - Installation & Troubleshooting - Arduino Forum - window 10 does not recognize arduino
I tried every possible solution described in each of these posts. None of them worked. Does anyone have any other solutions for this problem? And if so, do you know why this problem occurs?