I cant connect my arduino mega 2560 on windows 10!

Hi

I've been having this problem since 2 hours ago with my Arduino Mega Board 2560. First of all my Arduino Mega is actually the clone one from china. I had already installed the drivers for the chip which is the CH34OG but it still doesn't work. My laptop is currently running windows 10 but the website said that it's for windows 8 and 7. Is windows the problem?? If it's not/ it is which driver should i installed???

Anyone please help!

Thank you for reading!