I can't receive e-mail with confirmation link for my e-mail address

Community Website and Forum
1

Hi, I recently signed in to this forum but I can't receive the e-mail confirmation message from you. That is strange because I get all the notifications e-mail about new replies. The only e-mail that never came is the one with e-mail confirmation.
Every time I log in I get the message that my e-mail was not confirmed, so I click again to send me confirmation e-mail but still nothing happens.
Is it possible that this confirmation e-mail are sent from different server which is somehow banned in my IPS? If yes could you write me here this server IP so I could add it to whitelist?

2

Did you check your spam folder?

3

Of course :slight_smile: That was the first thing I checked. So if it was spam issue than the messages were bounced, not just filtered.
That is why I need IP to let it go through.
But since I get other messages from this forum it seems strange for that one confirmation email to be sent from different IP.

4

I'm just signed up for a new account but I didn't see anything about an email confirmation. I did get an account activation email, is that the one you're talking about.

I signed up for the account directly through Arduino but there is also the option of using my Google account. Which option did you use?

5

pert:
I'm just signed up for a new account but I didn't see anything about an email confirmation. I did get an account activation email, is that the one you're talking about.

Yes, that on I didn't get. Could you write me IP address of the SMPT server that sends this message? I will whitelist it and everything should work well.

pert:
I signed up for the account directly through Arduino but there is also the option of using my Google account. Which option did you use?

I also used Arduino way. I don't like to give Google access to all my other accounts. They spy too much :slight_smile:

6

It says received from a9-25.smtp-out.amazonses.com ([54.240.9.25]:60416)

I notice that the normal forum emails I get come from multiple different IP addresses so I don't know if it will be that same IP for every accounts activation email. Well, it's worth a try anyway.

7

Ok, thanks, I will check if it will help :slight_smile: