I can't see my Serial Monitor

Development Tools IDE 1.x
1

good afternoon, I wanted to ask for help since I have the problem that I cannot open my serial monitor, the detail is not that it does not recognize the board or anything like that; since my code does manage to upload to the arduino board, the problem is when I want to view my printed values ​​on the monitor because when I proceed to open it it "fades" and does not allow me to view anything in that window. If you could tell me how to fix this problem I would really appreciate it.

image

This is what the serial monitor looks like and when I try to click on it it won't let me open it, it becomes transparent and the problem is not in the code or in the board selection as I have confirmed it. I have also reinstalled the program and nothing works. I hope your help please.

2

What OS and version of the IDE?
Has it ever worked correctly?

3

The picture is too small, I can not distinguish anything. Also you did not post your code

Did you check that the baud speed declared in your sketch is the same configured for the serial monitor?

4

it is version 1.8.19, I have already tried to install previous versions.
4 days ago it worked correctly, but from one day to the next it just stopped working.

5

what operation sytem do you use?
The symbols do not look like windows.

Your posted picture is waaay too low-res to distinguis anything.

Have you tried the world-wide most suggested thing?

(what is the world-wide most suggested thing?)
reboot your computer
un-install the software
reboot your computer
install the software new

6

this is my code :
#include <Wire.h>
void setup() {
Wire.begin(1);
Serial.begin(9600);
Wire.onReceive(Event);

}

void loop() {

delay(100);

}

void Event(word calor){
while(1<Wire.available()){
int p6_1 =Wire.read();
int p6_2 =Wire.read();
char R1 =Wire.read();
char R2 =Wire.read();
char R3 =Wire.read();
char R4 =Wire.read();
char R5 =Wire.read();
Serial.print(p6_1);
Serial.print(",");
Serial.print(p6_2);
Serial.print(",");
Serial.print(R1);
Serial.print(",");
Serial.print(R2);
Serial.print(",");
Serial.print(R3);
Serial.print(",");
Serial.print(R4);
Serial.print(",");
Serial.print(R5);

Serial.println(",");

}
}

The problem is not the bauds since I have used that same code before since there are two on different boards. When I try to open my serial monitor it is where it does the opening animation but I cannot see it

7

My operating system is Windows. since I reinstalled the program and restarted my laptop but the problem persists.
Annex photo

image
image1920×1020 44 KB

I hope you can better understand what I mean. the serial monitor is there but it won't let me open it

8

did you try any other kind of serial terminal software?

9

I’m guessing it’s ChromeOS from the appearance?

10

Are you absolutely certain the Tools/Port menu on the IDE shows the Arduino enumerated as Com4? Windows has a way of changing port numbers. Always check device manager.

Edit: best to try another USB cable and another USB port.

11

Also, a really nice MS utility is USBview, shown below on my Win-11 64-bit system:

image
image2105×1117 269 KB

12

I'm pretty sure the com port is the one I selected.
I have also changed the arduino boards and the programming cables

13

Next step to hook everything up and before programming double-check ArduinoIDE against Window Device Manager.

14

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