I can't seem to alter my password...

Hello, I'm new to this site. I signed up and I saved my password into the computer. It told me it was invalid so I requested to reset it a few different times. Now when I try to reset it it automatically logs me in and says it has already sent the password to my email but it didn't show up there. Also, from the email I got before I logged in but couldn't change the password to one I wanted because there is no option to do so. It's really strange but I can't figure out how to correctly reset the password.

There is a new SSO in place so passwords will be CASE sensitive.

That you are not seeing the emails for password reset would say that maybe you mis typed the email address to send to ?