IDE 2.** Troubles

Development Tools IDE 2.x
1

Hello all,
I'm now at the end of my tether :weary:

I had the normal 1.**** IDE software installed and working fine, then I noticed there was a version 2.** available. I installed it just to have a look, it was ver -Rc7.

Then, I had a notification saying that -Rc8 was available so I chose to install that. While installing it said that the program was running and needed to be closed but it then said it could not close it.

After, with the IDE NOT running I downloaded -Rc8 from the web site and installed that but still it said the program was running (which it was not) and wouldn't install.

So, I uninstalled the ver 1** software via control panel/Apps which was fine and then tried to uninstall ver 2.**-Rc7 the same way but, guess what, it wouldn't uninstall because the program was running (even though it was not) and it could not close it.

Anyone know what the hell is happening here ?

I'm on Windows 10 64bit fully up to date by the way.

Also tried booting into Win safe mode but still it says it is running and cant close it

Any help would be gratefully appreciated

Paul

2

Your topic was MOVED to its current forum category as it is more suitable than the original

3

Sorry, didn't spot that one but thanks anyway

4

What happens when you restart your computeer and try to install?

5

Exactly the same, even booting into safe mode - Ow, forgot to say......

It puts up a message as follows:

Failed to Un-install old Application Files. Please try running the installer again: 2

6

If its running after a restart, this is an issue! Take it to your local PC repairer, they should work out how you got it to run on startup.

7

Open Windows System/Apps/Startup and you can see and control what runs at startup

8

here is what I usually on W10 when crap happens ......
start command line screen and run as Administrator

chkdsk c: this will run as read only and show problems if errors chkdsk c: /f

sfc.exe /verifyonly will check windows files I usually run /scannow instead

sfc.exe /scannow will check windows files and attempt repair
I almost always use this ..
most of the time my errors are cloud drive

if sfc.exe doesn't fix .... the following usually works

DISM.exe /Online /Cleanup-image /Restorehealth

if you put into batch file use pause as last cmd to keep window open for checking...

9

Thanks for your report @WooleyPig

This issue is being tracked by the Arduino IDE developers here:

@WooleyPig are you still experiencing the problem?

10

Similar issue here - RC7 will not uninstall. It reports the IDE is running when the IDE has not been started by me. If I kill the only Arduino process I see in the task manager the uninstall window disappears.

Windows 10 Version 10.0.19044 Build 19044
Installation from arduino-ide_2.0.0-rc7_Windows_64bit.exe

Looks like RC5 was installed prior

11

Sorry, been away for a while,

Find your installation folder, it will be in C:\users*****\AppData\ Cant remember full path

I manually deleted the whole folder and it allowed me to install the **8 updated version.

Not sure why the existence of the folder makes Win 10 64bit think the program is running but, Hey, it worked.

Paul

12

Thanks for the reply.

Not sure of the terms here ... if "installation folder" contains the uninstall program, don't that prevent a complete and proper uninstall of RC7?

Or is "installation folder" something else?

13

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