IDE ESP8266 does not comunicate with the board

Hi, I started to use the ESP8266 Node MCU 1.0 today, and I can't comunicate the board with the IDE, the serial port shows (COM5), but when is uploading the code, the following message comes on: "error: espcomm_upload_mem failed"

Arduino: 1.8.9 (Windows Store 1.8.21.0) (Windows 10), Placa:"NodeMCU 1.0 (ESP-12E Module), 80 MHz, Flash, Disabled, 4M (no SPIFFS), v2 Lower Memory, Disabled, None, Only Sketch, 9600

What can I do?

Thanks for your time!