IDE hangs on startup: "Error: 14 UNAVAILABLE: No connection established"

Development Tools IDE 2.x
1 
PS C:\Users\hashem\AppData\Local\Programs\Arduino IDE> & ".\Arduino IDE"
PS C:\Users\hashem\AppData\Local\Programs\Arduino IDE>
Arduino IDE 2.2.1
Checking for frontend application configuration customizations. Module path: C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.2.1" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.34.0" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2023-08-31T14:35:44.802Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.2.1","cliVersion":"0.34.0","buildDate":"2023-08-31T14:35:44.802Z"}
Starting backend process. PID: 6060
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/hashem/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2023-09-11T18:34:54.432Z root INFO Backend Object.initialize: 5.7 ms [Finished 0.562 s after backend start]
2023-09-11T18:34:54.433Z root INFO Backend Object.configure: 4.9 ms [Finished 0.562 s after backend start]
2023-09-11T18:34:54.433Z root INFO Backend a.onStart: 1.8 ms [Finished 0.562 s after backend start]
2023-09-11T18:34:54.434Z root INFO Backend a.configure: 0.3 ms [Finished 0.592 s after backend start]
2023-09-11T18:34:54.435Z root INFO Backend u.onStart: 0.3 ms [Finished 0.592 s after backend start]
2023-09-11T18:34:54.437Z root INFO Backend d.configure: 0.1 ms [Finished 0.592 s after backend start]
2023-09-11T18:34:54.438Z root INFO Backend d.initialize: 30.1 ms [Finished 0.593 s after backend start]
2023-09-11T18:34:54.438Z root INFO Backend c.onStart: 0.3 ms [Finished 0.593 s after backend start]
2023-09-11T18:34:54.439Z root INFO Backend s.configure: 1.5 ms [Finished 0.594 s after backend start]
2023-09-11T18:34:54.442Z config INFO >>> Initializing CLI configuration...
2023-09-11T18:34:54.442Z root INFO Backend c.initialize: 0.5 ms [Finished 0.595 s after backend start]
2023-09-11T18:34:54.443Z root INFO Backend P.onStart: 1.3 ms [Finished 0.596 s after backend start]
2023-09-11T18:34:54.444Z config INFO Loading CLI configuration from c:\Users\hashem\.arduinoIDE\arduino-cli.yaml...
2023-09-11T18:34:54.445Z daemon INFO Starting daemon from C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-09-11T18:34:54.446Z root INFO Backend s.initialize: 0.5 ms [Finished 0.597 s after backend start]
2023-09-11T18:34:54.446Z root INFO Backend w.onStart: 1.7 ms [Finished 0.598 s after backend start]
2023-09-11T18:34:54.446Z root INFO Backend r.configure: 3.2 ms [Finished 0.599 s after backend start]
2023-09-11T18:34:54.447Z discovery-log INFO start
2023-09-11T18:34:54.447Z discovery-log INFO start new deferred
2023-09-11T18:34:54.447Z root INFO Backend d.initialize: 0.7 ms [Finished 0.600 s after backend start]
2023-09-11T18:34:54.447Z root INFO Backend y.onStart: 3.5 ms [Finished 0.603 s after backend start]
2023-09-11T18:34:54.448Z root INFO Backend r.configure: 3.2 ms [Finished 0.604 s after backend start]
2023-09-11T18:34:54.448Z root INFO Backend s.onStart: 0.9 ms [Finished 0.606 s after backend start]
2023-09-11T18:34:54.448Z root INFO Backend h.configure: 1.1 ms [Finished 0.607 s after backend start]
2023-09-11T18:34:54.448Z root INFO Backend a.configure: 0.8 ms [Finished 0.608 s after backend start]
2023-09-11T18:34:54.449Z root INFO Backend s.configure: 0.1 ms [Finished 0.609 s after backend start]
2023-09-11T18:34:54.449Z root INFO Backend l.configure: 0.1 ms [Finished 0.609 s after backend start]
2023-09-11T18:34:54.458Z root INFO Theia app listening on http://localhost:50710.
2023-09-11T18:34:54.459Z root INFO Finished starting backend application: 11.1 ms [Finished 0.618 s after backend start]
2023-09-11T18:34:54.472Z root WARN The local plugin referenced by local-dir:/c%3A/Users/hashem/.arduinoIDE/plugins does not exist.
2023-09-11T18:34:54.473Z root WARN The local plugin referenced by local-dir:/c%3A/Users/hashem/.arduinoIDE/extensions does not exist.
2023-09-11T18:34:54.477Z root WARN The local plugin referenced by local-dir:C:\Users\hashem\.arduinoIDE\plugins does not exist.
2023-09-11T18:34:54.509Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\hashem\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\hashem\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\hashem\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2023-09-11T18:34:54.511Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2023-09-11T18:34:54.518Z config INFO Loaded the CLI configuration.
2023-09-11T18:34:54.520Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/hashem/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/hashem/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2023-09-11T18:34:54.522Z config INFO Validating the CLI configuration...
2023-09-11T18:34:54.527Z config INFO The CLI config is valid.
2023-09-11T18:34:54.527Z config INFO <<< Initialized the CLI configuration.
2023-09-11T18:34:54.547Z daemon INFO time="2023-09-11T21:34:54+03:00" level=info msg="Using config file: c:\\Users\\hashem\\.arduinoIDE\\arduino-cli.yaml"
time="2023-09-11T21:34:54+03:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-09-11T21:34:54+03:00" level=info msg="Executing `arduino-cli daemon`"
2023-09-11T18:34:54.554Z daemon INFO Daemon ┘è┘é┘ê┘à ╪ذ╪د┘„╪د╪│╪ز┘à╪د╪╣ ╪╣┘„┘ë 127.0.0.1 : 50711
{"IP":"127.0.0.1","Port":"50711"}
2023-09-11T18:34:54.555Z daemon INFO Daemon is running.
2023-09-11T18:34:54.567Z root INFO Resolve plugins list: 123.4 ms [Finished 0.727 s after backend start]
2023-09-11T18:34:54.943Z root ERROR Uncaught Exception:  Error: 14 UNAVAILABLE: No connection established
2023-09-11T18:34:54.943Z root ERROR Error: 14 UNAVAILABLE: No connection established
    at t.callErrorFromStatus (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:726940)
    at Object.onReceiveStatus (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:752179)
    at Object.onReceiveStatus (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:748059)
    at Object.onReceiveStatus (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:747504)
    at C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:833048
    at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
for call at
    at a.makeUnaryRequest (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:751720)
    at a.create (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:818456)
    at instance (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:585395)
    at new Promise (<anonymous>)
    at _.createClient (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:585372)
    at _.create (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:584231)
    at C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:583109
    at C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:1039338
    at i.invoke (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:1039428)
    at a.fire (C:\Users\hashem\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:1041222)
2023-09-11T18:34:55.695Z root INFO Deploy plugins list: 123.4 ms [Finished 1.856 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2023-09-11T18:34:56.440Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 287.1 ms [Finished 1.812 s after frontend start]
2023-09-11T18:34:56.456Z root WARN A command editor.action.toggleStickyScroll is already registered.
2

Hi @aaber. This is the relevant part of the logs:

Unfortunately it doesn't give me any clue about why the exception occurred. I do notice this:

This is the equivalent lines from the logs on my computer:

time="2023-09-12T15:16:28-07:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:50711
{"IP":"127.0.0.1","Port":"50711"}

I'm wondering whether the unusual ┘è┘é┘ê┘à ╪ذ╪د┘„╪د╪│╪ز┘à╪د╪╣ ╪╣┘„┘ë content in your logs compared to mine might be caused by different system locale settings.

Please do this and then reply here to tell us the results:

  1. Click the Windows "Start" button.
    The Windows "Start" menu will open.
  2. Type terminal in the search field of the "Start" menu.
  3. Select "Terminal" from the search results.
    A "Windows PowerShell" window will open.
  4. Type the following command at the PowerShell prompt:
    (Get-WinUserLanguageList)[0]
  5. Press the Enter key.
  6. Right click on the title bar of the PowerShell window.
    This will open a context menu.
  7. Select Edit > Select All from the context menu.
    This will select all the text in the PowerShell window.
  8. Press Ctrl+C.
    This will copy the contents of the PowerShell window to the clipboard.
  9. Open a forum reply here by clicking the "Reply" button.
  10. Click the <CODE/> icon on the post composer toolbar.
    This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
    Code tags icon on toolbar
    Code tags icon on toolbar390×118 4.25 KB
  11. Press Ctrl+V.
    This will paste the output into the code block.
  12. Move the cursor outside of the code block markup before you add any additional text to your reply.
  13. Click the "Reply" button to post the output.
3

I have connected the internet and Arduino still stuck on screen loading, please help

4

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Try the new cross-platform PowerShell Install PowerShell on Windows, Linux, and macOS - PowerShell | Microsoft Learn

PS C:\Windows\system32> Terminal
Terminal : The term 'Terminal' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1

  • Terminal
  •   + CategoryInfo          : ObjectNotFound: (Terminal:String) [], CommandNotFoundException
  + FullyQualifiedErrorId : CommandNotFoundException

PS C:\Windows\system32> (Get-WinUserLanguageList)[0]

LanguageTag : ar-SA
Autonym : العربية (المملكة العربية السعودية)‏
EnglishName : Arabic
LocalizedName : Arabic (Saudi Arabia)
ScriptName : Arabic
InputMethodTips : {0401:00000401}
Spellchecking : True
Handwriting : False

PS C:\Windows\system32>

5

I have solved the first problem, now it still stuck on screen loading

PS C:\Program Files\Arduino IDE> &".\Arduino IDe"
PS C:\Program Files\Arduino IDE>
Arduino IDE 2.2.1
Checking for frontend application configuration customizations. Module path: C:\Program Files\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Program Files\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.2.1" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.34.0" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2023-08-31T14:35:44.802Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.2.1","cliVersion":"0.34.0","buildDate":"2023-08-31T14:35:44.802Z"}
Starting backend process. PID: 2952
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/hashem/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2023-09-25T18:54:20.449Z root INFO Backend Object.initialize: 4.7 ms [Finished 0.468 s after backend start]
2023-09-25T18:54:20.449Z root INFO Backend Object.configure: 3.9 ms [Finished 0.468 s after backend start]
2023-09-25T18:54:20.450Z root INFO Backend a.onStart: 1.5 ms [Finished 0.468 s after backend start]
2023-09-25T18:54:20.451Z root INFO Backend a.configure: 0.3 ms [Finished 0.494 s after backend start]
2023-09-25T18:54:20.451Z root INFO Backend u.onStart: 0.2 ms [Finished 0.494 s after backend start]
2023-09-25T18:54:20.452Z root INFO Backend d.configure: 0.1 ms [Finished 0.494 s after backend start]
2023-09-25T18:54:20.453Z root INFO Backend d.initialize: 25.5 ms [Finished 0.494 s after backend start]
2023-09-25T18:54:20.453Z root INFO Backend c.onStart: 0.2 ms [Finished 0.494 s after backend start]
2023-09-25T18:54:20.454Z root INFO Backend s.configure: 1.8 ms [Finished 0.496 s after backend start]
2023-09-25T18:54:20.456Z config INFO >>> Initializing CLI configuration...
2023-09-25T18:54:20.456Z root INFO Backend c.initialize: 0.4 ms [Finished 0.496 s after backend start]
2023-09-25T18:54:20.456Z root INFO Backend P.onStart: 0.8 ms [Finished 0.497 s after backend start]
2023-09-25T18:54:20.457Z config INFO Loading CLI configuration from c:\Users\hashem\.arduinoIDE\arduino-cli.yaml...
2023-09-25T18:54:20.457Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-09-25T18:54:20.458Z root INFO Backend s.initialize: 0.3 ms [Finished 0.498 s after backend start]
2023-09-25T18:54:20.458Z root INFO Backend w.onStart: 1.1 ms [Finished 0.499 s after backend start]
2023-09-25T18:54:20.458Z root INFO Backend r.configure: 2.1 ms [Finished 0.499 s after backend start]
2023-09-25T18:54:20.458Z discovery-log INFO start
2023-09-25T18:54:20.458Z discovery-log INFO start new deferred
2023-09-25T18:54:20.459Z root INFO Backend d.initialize: 0.4 ms [Finished 0.500 s after backend start]
2023-09-25T18:54:20.459Z root INFO Backend y.onStart: 2.0 ms [Finished 0.501 s after backend start]
2023-09-25T18:54:20.459Z root INFO Backend r.configure: 1.9 ms [Finished 0.502 s after backend start]
2023-09-25T18:54:20.459Z root INFO Backend s.onStart: 0.5 ms [Finished 0.503 s after backend start]
2023-09-25T18:54:20.459Z root INFO Backend h.configure: 0.6 ms [Finished 0.503 s after backend start]
2023-09-25T18:54:20.460Z root INFO Backend a.configure: 0.6 ms [Finished 0.504 s after backend start]
2023-09-25T18:54:20.460Z root INFO Backend s.configure: 0.1 ms [Finished 0.505 s after backend start]
2023-09-25T18:54:20.460Z root INFO Backend l.configure: 0.1 ms [Finished 0.505 s after backend start]
2023-09-25T18:54:20.463Z root INFO Theia app listening on http://localhost:57919.
2023-09-25T18:54:20.463Z root INFO Finished starting backend application: 4.6 ms [Finished 0.508 s after backend start]
2023-09-25T18:54:20.470Z root WARN The local plugin referenced by local-dir:/c%3A/Users/hashem/.arduinoIDE/plugins does not exist.
2023-09-25T18:54:20.478Z root WARN The local plugin referenced by local-dir:/c%3A/Users/hashem/.arduinoIDE/extensions does not exist.
2023-09-25T18:54:20.479Z root WARN The local plugin referenced by local-dir:C:\Users\hashem\.arduinoIDE\plugins does not exist.
2023-09-25T18:54:20.514Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\hashem\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\hashem\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\hashem\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2023-09-25T18:54:20.516Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2023-09-25T18:54:20.517Z config INFO Loaded the CLI configuration.
2023-09-25T18:54:20.524Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/hashem/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/hashem/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2023-09-25T18:54:20.524Z config INFO Validating the CLI configuration...
2023-09-25T18:54:20.527Z config INFO The CLI config is valid.
2023-09-25T18:54:20.527Z config INFO <<< Initialized the CLI configuration.
2023-09-25T18:54:20.537Z daemon INFO time="2023-09-25T21:54:20+03:00" level=info msg="Using config file: c:\\Users\\hashem\\.arduinoIDE\\arduino-cli.yaml"
time="2023-09-25T21:54:20+03:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-09-25T21:54:20+03:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:57920
{"IP":"127.0.0.1","Port":"57920"}
2023-09-25T18:54:20.537Z daemon INFO Daemon is running.
2023-09-25T18:54:20.563Z root INFO Resolve plugins list: 106.3 ms [Finished 0.608 s after backend start]
2023-09-25T18:54:20.858Z root ERROR Uncaught Exception:  Error: 14 UNAVAILABLE: No connection established
2023-09-25T18:54:20.858Z root ERROR Error: 14 UNAVAILABLE: No connection established
    at t.callErrorFromStatus (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:726940)
    at Object.onReceiveStatus (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:752179)
    at Object.onReceiveStatus (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:748059)
    at Object.onReceiveStatus (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:747504)
    at C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:833048
    at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
for call at
    at a.makeUnaryRequest (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:751720)
    at a.create (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:818456)
    at instance (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:585395)
    at new Promise (<anonymous>)
    at _.createClient (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:585372)
    at _.create (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:584231)
    at C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:583109
    at C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:1039338
    at i.invoke (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:1039428)
    at a.fire (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:1041222)
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2023-09-25T18:54:21.795Z root INFO Deploy plugins list: 106.3 ms [Finished 1.841 s after backend start]
2023-09-25T18:54:22.028Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 224.6 ms [Finished 1.449 s after frontend start]
2023-09-25T18:54:22.038Z root WARN A command editor.action.toggleStickyScroll is already registered.
[15116:0925/215620.907:ERROR:gpu_init.cc(523)] Passthrough is not supported, GL is disabled, ANGLE is
6

Which operating system are you using (e.g., "Windows")?

I ask because I would like to give you the appropriate instructions for your operating system.

pert 7

I have merged your cross-posts @aaber.

Cross-posting is against the Arduino forum rules. The reason is that duplicate posts can waste the time of the people trying to help. Someone might spend a lot of time investigating and writing a detailed answer on one topic, without knowing that someone else already did the same in the other topic.

Repeated cross-posting can result in a suspension from the forum.

In the future, please only create one topic for each distinct subject matter. This is basic forum etiquette, as explained in the "How to get the best out of this forum" guide. It contains a lot of other useful information. Please read it.

Thanks in advance for your cooperation.

8

of course I use windows 10