IDE hangs on startup: "Unable to get Documents Folder: The system cannot find the file specified."

Development Tools IDE 2.x
1 
type or paste code here
```{"IP":"127.0.0.1","Port":"53821"}
2023-11-11T21:07:53.569Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:53.569Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:53.570Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:53.571Z daemon INFO time="2023-11-11T15:07:53-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:53.583Z daemon INFO time="2023-11-11T15:07:53-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:53-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:53-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:53.584Z daemon INFO Daemon is now listening on 127.0.0.1:53822
{"IP":"127.0.0.1","Port":"53822"}
2023-11-11T21:07:53.614Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:53.614Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:53.615Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:53.617Z daemon INFO time="2023-11-11T15:07:53-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:53.629Z daemon INFO time="2023-11-11T15:07:53-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:53-06:00" level=info msg="arduino-cli.exe version 0.34.0"
2023-11-11T21:07:53.630Z daemon INFO time="2023-11-11T15:07:53-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:53.630Z daemon INFO Daemon is now listening on 127.0.0.1:53823
{"IP":"127.0.0.1","Port":"53823"}
2023-11-11T21:07:53.646Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:53.646Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.227Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.227Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.247Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.247Z daemon INFO Daemon is now listening on 127.0.0.1:53992
{"IP":"127.0.0.1","Port":"53992"}
2023-11-11T21:07:58.258Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.258Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.258Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.259Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.278Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.279Z daemon INFO Daemon is now listening on 127.0.0.1:53993
{"IP":"127.0.0.1","Port":"53993"}
2023-11-11T21:07:58.290Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.290Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.290Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.291Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.309Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.310Z daemon INFO Daemon is now listening on 127.0.0.1:53994
{"IP":"127.0.0.1","Port":"53994"}
2023-11-11T21:07:58.330Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.334Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.336Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.336Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.348Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.352Z daemon INFO Daemon is now listening on 127.0.0.1:53995
{"IP":"127.0.0.1","Port":"53995"}
2023-11-11T21:07:58.367Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.368Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.369Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.369Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.388Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.389Z daemon INFO Daemon is now listening on 127.0.0.1:53996
{"IP":"127.0.0.1","Port":"53996"}
2023-11-11T21:07:58.401Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.402Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.402Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.403Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.420Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.421Z daemon INFO Daemon is now listening on 127.0.0.1:53997
{"IP":"127.0.0.1","Port":"53997"}
2023-11-11T21:07:58.433Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.433Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.434Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.438Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.453Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.454Z daemon INFO Daemon is now listening on 127.0.0.1:53998
{"IP":"127.0.0.1","Port":"53998"}
2023-11-11T21:07:58.472Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.472Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.472Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.473Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.492Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.492Z daemon INFO Daemon is now listening on 127.0.0.1:53999
{"IP":"127.0.0.1","Port":"53999"}
2023-11-11T21:07:58.515Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.517Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.520Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.521Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.536Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.538Z daemon INFO Daemon is now listening on 127.0.0.1:54000
{"IP":"127.0.0.1","Port":"54000"}
2023-11-11T21:07:58.551Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.551Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.552Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.552Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.574Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.575Z daemon INFO Daemon is now listening on 127.0.0.1:54001
{"IP":"127.0.0.1","Port":"54001"}
2023-11-11T21:07:58.588Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.588Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
2023-11-11T21:07:58.588Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2023-11-11T21:07:58.589Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
2023-11-11T21:07:58.608Z daemon INFO time="2023-11-11T15:07:58-06:00" level=info msg="Using config file: c:\\Users\\czech\\.arduinoIDE\\arduino-cli.yaml"
time="2023-11-11T15:07:58-06:00" level=info msg="arduino-cli.exe version 0.34.0"
time="2023-11-11T15:07:58-06:00" level=info msg="Executing `arduino-cli daemon`"
2023-11-11T21:07:58.608Z daemon INFO Daemon is now listening on 127.0.0.1:54002
{"IP":"127.0.0.1","Port":"54002"}
2023-11-11T21:07:58.621Z daemon INFO Unable to get Documents Folder: The system cannot find the file specified.
2023-11-11T21:07:58.621Z daemon ERROR Error: Unable to get Documents Folder: The system cannot find the file specified.
    at Socket.<anonymous> (C:\Program Files\Arduino IDE\resources\app\lib\backend\main.js:2:46588)
    at Socket.emit (node:events:513:28)
    at addChunk (node:internal/streams/readable:324:12)
    at readableAddChunk (node:internal/streams/readable:297:9)
    at Readable.push (node:internal/streams/readable:234:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)
isTempSketch: false. Input was c:\Users\czech\Downloads\ESP32-reseach\3.5-inch-Arduino-ESP32--11-2023\FZ5821A-3.5inch_ESP32-3248S035\3.5inch_ESP32-3248S035\1-Demo\Demo_Arduino\3_4-7_3.5 LVGL_Arduino Capacitive touch\3_4-7_3.5 LVGL_Arduino Capacitive touch\LVGL_Arduino-gt911\LVGL_Arduino-3.5CTP-gt911\LVGL_Arduino-3.5CTP-gt911.ino
2023-11-11T21:07:58.621Z daemon INFO Starting daemon from C:\Program Files\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
Marking workspace as a closed sketch. Workspace URI: file:///c%3A/Users/czech/Downloads/ESP32-reseach/3.5-inch-Arduino-ESP32--11-2023/FZ5821A-3.5inch_ESP32-3248S035/3.5inch_ESP32-3248S035/1-Demo/Demo_Arduino/3_4-7_3.5%20LVGL_Arduino%20Capacitive%20touch/3_4-7_3.5%20LVGL_Arduino%20Capacitive%20touch/LVGL_Arduino-gt911/LVGL_Arduino-3.5CTP-gt911/LVGL_Arduino-3.5CTP-gt911.ino. Date: 1699736878628.
2023-11-11T21:07:58.621Z daemon INFO time="2023-11-11T15:07:58-06:00" level=warning msg="Unable to get Documents Folder: The system cannot find the file specified."
Closing channel on service path '/services/electron-window'.
Closing channel on service path '/services/ide-updater'.
Storing the sketch as a workspace root: <c:\Users\czech\Downloads\ESP32-reseach\3.5-inch-Arduino-ESP32--11-2023\FZ5821A-3.5inch_ESP32-3248S035\3.5inch_ESP32-3248S035\1-Demo\Demo_Arduino\3_4-7_3.5 LVGL_Arduino Capacitive touch\3_4-7_3.5 LVGL_Arduino Capacitive touch\LVGL_Arduino-gt911\LVGL_Arduino-3.5CTP-gt911\LVGL_Arduino-3.5CTP-gt911.ino>.
Stored workspaces roots: c:\Users\czech\Downloads\ESP32-reseach\3.5-inch-Arduino-ESP32--11-2023\FZ5821A-3.5inch_ESP32-3248S035\3.5inch_ESP32-3248S035\1-Demo\Demo_Arduino\3_4-7_3.5 LVGL_Arduino Capacitive touch\3_4-7_3.5 LVGL_Arduino Capacitive touch\LVGL_Arduino-gt911\LVGL_Arduino-3.5CTP-gt911\LVGL_Arduino-3.5CTP-gt911.ino
No sketches were scheduled for deletion.
2

Hi @czecht

On startup, Arduino IDE queries the Windows operating system for the location of your user "Documents" folder. The reason Arduino IDE is not starting is because when it makes this query Windows responds that the "Documents" folder doesn't exist. Since that folder should always exist, the IDE fails to start with this "Unable to get Documents Folder: ..." error.

Traditionally, the default location of the "Documents" folder was a path with this format:

C:\Users\<username>\Documents

(where <username> is your Windows username)

Although that is the default, it is possible to customize the location of this folder. If the location was changed to a drive that is not accessible (e.g., a USB drive that is unplugged), that could cause the "Unable to get Documents Folder: ..." error.

If you have the Windows "OneDrive folder syncing" feature enabled, the "Documents" folder is located under the OneDrive storage by default, at a path with this format:

C:\Users\<username>\OneDrive\Documents

(where the name of the Documents folder might actually be the localized equivalent)

It is also possible the folder could be located on alternative cloud storage providers (e.g., Dropbox.

When other users reported encountering this "Unable to get Documents Folder: ..." error, we often found that the problem was caused by them having disabled OneDrive in some manner, or else by them not having a connection to the OneDrive service.

Can you think of anything unusual about your system that might cause Arduino IDE to not be able to access your "Documents" folder?

3

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.