IDE hangs on startup

Hi I have just installed IDE version 2.3.4 on a Win 10 pc
It will open the mainscreen with the logo pulsing but hangs at that point eventually hanging the pc.
Help

When the IDE first starts it needs to get a bunch of stuff from the internet. Make sure your PC has unfettered access to the net. Many workplaces have restrictions and schools allow nothing.

Thanks for that
I have just updated my Laptop to ver 2.3.4 and it loads and uses they same internet connection.
any ideas on the PC issue.

Please follow the instructions in Arduino 2.3.4 will not open - #2 by ptillisch and post the results here.

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