Installation error (Arduino Uno)

Hi all,

Been viewing other installation problems but no solution was fitting to mine so here goes.

first of all, I installed the driver manually and it worked fine before. Then I had a problem with my windows HID service so I resorted to reinstalling Windows 8. Then I had to install the Arduino driver again and this problem arose.

'Windows found driver software for your device but encountered an error while attempting to install it. Arduino Uno. One of the installers for this device cannot perform the installation at this time.'

>>>  [Device Install (DiShowUpdateDevice) - USB\VID_2341&PID_0043\752323032353512071C2]
>>>  Section start 2013/04/17 01:03:24.342
      cmd: "C:\WINDOWS\system32\mmc.exe" C:\WINDOWS\system32\devmgmt.msc
     dvi: {DIF_UPDATEDRIVER_UI} 01:04:11.140
     dvi:      No class installer for 'Unknown driver software package'
     dvi:      No CoInstallers found
     dvi:      Default installer: Enter 01:04:11.141
     dvi:      Default installer: Exit
     dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 01:04:11.141
     ndv: {Update Driver Software Wizard for USB\VID_2341&PID_0043\752323032353512071C2}
     sto:      {Import Driver Package: c:\download\software\arduino-1.0.4\drivers\arduino.inf} 01:04:12.800
     sto:           Driver Store   = C:\WINDOWS\System32\DriverStore [Online] (6.2.9200)
     sto:           Driver Package = c:\download\software\arduino-1.0.4\drivers\arduino.inf
     sto:           Architecture   = amd64
     sto:           Flags          = 0x00000000
     inf:           Provider       = Arduino LLC (www.arduino.cc)
     inf:           Class GUID     = {4d36e978-e325-11ce-bfc1-08002be10318}
     inf:           Driver Version = 01/01/2013,1.0.0.0
     inf:           Catalog File   = arduino.cat
     inf:           Version Flags  = 0x00000001
     sto:           Driver package already imported as 'oem11.inf'.
     sto:           Driver Store Filename = C:\WINDOWS\System32\DriverStore\FileRepository\arduino.inf_amd64_57cec7a18891cb76\arduino.inf
     sto:      {Import Driver Package: exit(0x00000000)} 01:04:12.804
     dvi:      Searching for hardware ID(s):
     dvi:           usb\vid_2341&pid_0043&rev_0001
     dvi:           usb\vid_2341&pid_0043
     dvi:      Searching for compatible ID(s):
     dvi:           usb\class_02&subclass_02&prot_01
     dvi:           usb\class_02&subclass_02
     dvi:           usb\class_02
     dvi:      Class GUID of device changed to: {4d36e978-e325-11ce-bfc1-08002be10318}.
     ump:      Installation will be processed asynchronously
!!!  ndv:      Device install failed for device.
!!!  ndv:      Error 0xe0000246: One of the installers for this device cannot perform the installation at this time.
     ndv:      Installing NULL driver.
     ump:      Installation will be processed asynchronously
     ndv: {Update Driver Software Wizard exit(e0000246)}
<<<  Section end 2013/04/17 01:04:18.237
<<<  [Exit status: FAILURE(0xe0000246)]

Please help thank you.

http://arduino.cc/forum/index.php/topic,118440.0.html if your arduino does not work after this, it might be the board the one with problems.

didn't work. but what could possibly go wrong. it worked before and I didn't do anything except reinstall my windows.

If you reinstalled the same Windows version, so it is probably something in the board. What else did you changed? the cable?

got it working again. I formatted disk and reinstall windows. Lots of work but need to solve the problem

Extreme solution, but good for you it is working.

Anyway, if is the same version I don't know how can it work again, if it was something you did to break the installation a simple "system restore" few days before it worked last time would fix the issue.