IOT Cloud deny to compile my sketch

Hi.
I've tried as suggested by you and started with removing all device data from the cloud.
I' ve tried from the very beginning- add the NANO as new device.
And Cloud was not able to configure my NANO.
So I purchased the next NANO 33 IOT and again , the IOT Cloud was not able to configure my board. Board have newest firmware version ( 1.5.0)
I've checked the WIFI and internet operation with my new NANO and - everything was ok.
So where is the problem?