I haven't had any problems connecting my MKR GSM 1400 to the Arduino IoT cloud before. After I signed up for one of their new plans, I started having problems. My problems include not being able to upload my code without receiving error codes like "Reset before upload 1200bps touch" as well as not being able to add new devices to my account at all without getting the error that Arduino cannot upload the crypto configuration code.
I have reset the devices, changed the power cables, changed COM ports multiple times and on multiple computers but cannot seem to figure out why I cannot upload code anymore and use the IoT cloud.
kylecoogler:
My problems include not being able to upload my code without receiving error codes like "Reset before upload 1200bps touch"
Please do this:
Attempt an upload.
Wait for the upload to fail.
Hover the mouse over the red bar at the bottomof the Arduino Web Editor that shows the error message. Click and drag it up so you can see the black console window.
Click the icon in the top right corner of the console that looks like two pieces of paper.
In a forum reply here, click on the reply field.
Click the </> button on the forum toolbar. This will add the forum's code tags markup to your reply.
Press "Ctrl + V". This will paste the upload output between the code tags.
Move the cursor outside of the code tags before you add any additional text to your reply.
If the length of the output exceeds the forum's 9000 character limit, save it in a .txt file and post it here as an attachment. If you click the "Reply" button you'll see the "Attachments and other options" link.
kylecoogler:
as well as not being able to add new devices to my account at all without getting the error that Arduino cannot upload the crypto configuration code.
I suspect this problem has the same source as the upload error you're getting. So if we can fix one, we can fix the other.