Is my pro micro board factory defective?

I'm going to ask you to post some additional information that might help us to identify the problem.

Please do this:

  1. Select File > Preferences from the Arduino IDE's menus.
  2. Check the checkbox next to "Show verbose output during: upload".
  3. Click the OK button.
  4. Select Tools > Burn Bootloader from the Arduino IDE's menus.
  5. After the Burn Bootloader process fails, you'll see a button on the right side of the orange bar: Copy error messages. Click that button.
  6. Open a forum reply here by clicking the Reply button.
  7. Click the </> icon on the post composer toolbar. This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
    Code block
  8. Press Ctrl+V. This will paste the compilation output into the code block.
  9. Move the cursor outside of the code block markup before you add any additional text to your reply.
  10. Click the Reply button to post the output.