Issue in connecting MKR wifi 1010 to Arduino IOT

Facing an issue in connecting MKR wifi 1010 to Arduino IOT cloud. I am facing different issues like, "something went wrong", "time out " and the file path "
C:/Users/vamsee/.arduino-create/arduino/fwupdater/0.1.11/FirmwareUploader" doesnt exist, but it exists in my system. I have also tried to uninstall and install arduino create agent. but still facing the same issue. Can i get a help in resolving the issue.

Thanks

Take a look at https://support.arduino.cc/hc/en-us/articles/360019545980-I-have-installed-the-Create-Agent-but-the-board-is-not-recognized-

Thanks for the solution, but the approach is not working! The issue is with updating the Nina firmware latest version when connecting MKR 1010 to Arduino cloud.

Take a look at
https://support.arduino.cc/hc/en-us/articles/360018104880-IoT-Cloud-error-with-the-firmware-tool

the highest version available to update is 1.4.5 and the latest firmware version available is 1.4.7. How can I update it to the latest version?

The NINA firmware version 1.4.7 is not available from the Arduino IDE's firmware updater tool.

The easiest way to update the firmware is by uploading a sketch to your board via the Arduino IoT Cloud sketch uploader:
https://create.arduino.cc/iot
Use the Arduino IoT Cloud interface of the Arduino Cloud for the upload, rather than using the "Arduino Web Editor, the Arduino Web Editor does not do the firmware update.

Another option is to use the arduino-fwupload command line tool:

GitHub

arduino/arduino-fwuploader

[BETA] cli firmware updater and certificate uploader for Arduino IoT boards - arduino/arduino-fwuploader

Before upgrading, try other lower firmware versions to see which one works well for you first.

Sorry to say this, the overall issue is with Arduino IOT cloud, where i am getting the errors like

"something went wrong", "time out " and the file path "
C:/Users/vamsee/.arduino-create/arduino/fwupdater/0.1.11/FirmwareUploader" doesnt exist, but it exists in my system.

To resolve the above errors I have tried to manually upload the firmware updater code to the board. but the solution mentioned above "The NINA firmware version 1.4.7 is not available from the Arduino IDE's firmware updater tool.

The easiest way to update the firmware is by uploading a sketch to your board via the Arduino IoT Cloud sketch uploader:
https://create.arduino.cc/iot" is not working and the other solution arduino-fwuploader application is not even launching to provide commands.

Thank you.

@vamseekiran This problem appear to be from your computer, if you have have installed the current 'Arduino Create Agent' (https://support.arduino.cc/hc/en-us/articles/360014869820-How-to-install-the-Arduino-Create-Agent) and have have NINA firmware version 1.4.5, your board should connect to the IoT cloud and then update the firmware once you connect successfully.

Try using a different computer and carryout the steps below:

  1. download and install the latest "Arduino create Agent" from Arduino Cloud - Getting started
  2. add a new device ´MKR_WIFI_1010`
  3. create a new thing called ´IoT Cloud Test`
  4. Create an integer variable ´analog_value` to read A1 pin (Variable Permission: Read Only, Variable Update Policy: Periodically, Every 1 Sec.)
  5. In the sketch void loop() and under // Your code here, add the line below
    analog_value = analogRead(A1);
  6. Set network configuration with your WiFI SSID and Password.
  7. Upload the sketch to your board and check the Serial Monitor to connection to the IoT cloud.

If carried out correctly, the firmware will update to NINA firmware version 1.4.7 once connection to the IoT cloud is established.

Hi - as a newb to OPLA and this forum, I have suffered the same issues as @ vamseekiran.
However, I have just managed to resolve it before finding this thread.

  1. The idea of OPLA and IOT Cloud is an easy-in for newb's - lovely graphics and UI

  2. BUT - when things go wrong then it seems there is little to help resolve the issue - meaningless error messages and no visible logs that I can find.

  3. The simple IOT Cloud editor would effectively hang for 10 mins(?) trying to update (non specific firmware)

  4. The full web editor gave a bit more of a clue saying that the version of NINA was too old, but refusing to update it.

  5. After a day searching I found the instructions to load IDE 1.8.12 and the firmware checker and updater. Did that!

  6. Seems my MKRWfi1010 was delivered with NINA 1.2.xx and after update was now at 1.4.5 - yipee!

  7. BUT the checker told me it was NOT the latest - 1.4.7 and that just was not good enough for IOT Cloud!

  8. So another day of backtracking - re-checking, re-reading, I even tried porting the code to PlatformIO (without success)

  9. A Google search took me to the arduino-fwuploader and I was able to upgrade to 1.4.8 and TA-DA!!! IT NOW CONNECTS AND LOADS from Arduino IOT Cloud

  10. Great UI poor UX!! - 2-3 days of frustration to find Simple Editor then Full Editor then IDE just DO NOT work to solve the problem. Had to revert to an obscure CLI based utility that would do the update.

I understand that the support team are doing their best but this is crazy

Hi - I used this to fix mine - run the exe from a CMD window - you get a help message for the utility.

I then formulated the command line:
C:>arduino-fwuploader firmware flash -b arduino:samd:mkrwifi1010 -a COM11 -v
where COM11 was my port and I had unzipped the utility in root of c:
Great to see the utility responding - Good luck!

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