Issue while installing arduino-connector on upsquare

I am also getting similar error with upsquared

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We were not able to establish a connection between the Arduino Create and your Intel®-based Platform. Execute commandline: Process exited with status 5

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arduino-connector.log has below information -

[sudo] password for up2: Version: 1.0.115
current configuration: id=
url=
http_proxy=
https_proxy=
all_proxy=
authurl=https://hydra.arduino.cc
apiurl=https://api2.arduino.cc
cert_path=./
sketches_path=
check_ro_fs=false
env_vars_to_load=

Generate private key to dump in: certificate.key
Generate csr
Request certificate to dump in: certificate.pem
2020/01/01 14:00:43 requestCert - POST https://api2.arduino.cc/iot/v1/devices/: expected 200 OK, got 412 Precondition Failed

May I request help to resolve the issue.