lcd won't work with library

That link wasn't really helpful. No tech spec, and no identifiable mark of the maker of the shield. And the shield is mighty expensive (just looked at exchange rates). I would rather but from places that have a manual. Without a tech spec, the shield is pretty dead weight. I plan to convince some admin on the forum to have a "beginner's tool/part list" stick to the forum. See if you have at least number 5 on the list to get started with some electronic forensics: