I'm back from IKEA today (my initial motive to start the rally;)). The lady at the return&exchange took real pride in defending IKEA products, being IKEA furniture owner herself. I don't see that very often these days. +1 for her. But I was surprised to find out she was also a person of reason. After she tightened a few cams and tested again, the bookshelf was still wobbly. She admitted defeat and gave me store credit. +2 for her. For the record, this bookshelf, the BILLY, is/has become a piece of engineering crap. Even grade school kids should know parallelograms are unstable.
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