Lilypad upload problem

I'm using windows Vista, and version 11 . I just received this from sparksfun today, I've tried resetting the board but with no luck .

how are you connecting the board to your computer?

what happens when you press the reset button on the lilypad? do you get 3 quick blinks?

I'm connecting it through Lilypad USB , when I press the reset button I get 3 really really quick blinks

Unfortunately, the error message you’re getting is the most common & uninformative one… the problem could really be anything. First things to check are: are you sure you’ve selected the correct serial port? are you sure the USB-serial drivers are installed correctly? Are you clicking the reset button on the lilypad just before you click the Upload button each time?

Are you clicking the reset button on the lilypad just before you click the Upload button each time?

thanx this worked