I have been programming an Arduino Nano 33 BLE Sense that I received yesterday. I have uploaded the program several times and the cable is correct. Today, after uploading several times, the computer suddenly stopped recognizing the Nano. I have unplugged and re-plugged it several times and have tried swapping the cable with another good cable that I was using to program another Nano and tried different USB jacks on the computer...it refuses to recognize the port, both on the Arduino IDE and Device Manager.
I bought the board at full price from Digi-Key, so I doubt if it's a Chinese knock-off. When I plug it in and unplug it I get the standard sounds and the board lights come on, but nothing connects. Also the program that was previously uploaded doesn't run anymore. After a minute or so I get this error popup:
"The last USB device you connected to this computer malfunctioned and Windows does not recognize it."
My computer is a Lenovo Thinkpad P52 running on Windows 10. My Arduino software is up to date.
Is there a way to fix this, or do I need to return the board for a refund? This is very annoying.