Makeblock starter kit robot - getting started

Hello, does someone have the starter kit from makeblock. I have just built the robot and should now start play with it but I have problems updating the firmware?

but I have problems updating the firmware?

Don't you know whether you have problems, or not?

If you do, how can you expect anyone to help you resolve them if you don't say what you tried, and what the problem(s) is(are)?

Hello, i solved it :)