I tried looking on here & on Google, but I couldn't find the information I was looking for.
I had a laptop with XP on it & I had my 2560 working just fine. That laptop died on me so I had a 20v laptop charger to power the board. After about a minute the transistor started to smoke so I immediately unplugged the board.
I tried to install it on my new laptop (Asus running W8) & after turning off driver signing & using both the broad driver .inf file on the download & the 2560 R3 specific driver file from the other arduino DL I still get a Code 10 in windows device settings. I had the same problem using an older laptop from 2005. Code 10 in Driver settings & in the Arduino program "Serial Monitor" gives an error of "Serial port 'COM1' not found". "Serial Port" is also greyed out.
I tried to do the loopback test but I don't know what serial program to use with Windows 8 & I don't know what exactly I'm supposed to do once I put in the jumpers & connect the board.
When connected via USB the green power & pin13 LEDs come on & stay on (no flashing or anything.)
Is the board fried or is it possible I'm just having software issues? Is it possible I corrupted some data on the board that can be rewritten?
Thanks for any & all help.