Loz2212:
I'm sorry if I'm coming across as ignorant..
It's not that you are coming across as ignorant. It is just that you are providing no feedback about the things you are doing to follow the advice you have been given. Or, if you don't understand the advice, you have not told us and given us a chance to explain.
For example I suggest a sequence of steps in Reply #4 - I have no idea if you have worked through them.
...R