I ordered a Microtivity IM161 LCD off of Amazon and am trying to get it to work for the first time. I have it wired up based on the LiquidCrystal "Hello World" tutorial, but all I'm getting is a top row of dim boxes.
http://www.amazon.com/gp/product/B0059H60SK/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1 - Here is a link to the product page.
http://arduino.cc/en/Tutorial/LiquidCrystal - Here is a link to the tutorial.
I have all of the connections wired up properly, and I even bought a 10k pot to make sure that value was correct.

Here's my setup and the boxes that I'm talking about.
Microtivity's support page (microtivity: Support) shows a connection diagram, but I'm not quite sure how to read it properly. Do any of you see anything that I'm doing blatantly wrong?