I have tried to contact Arduino Create support directly about this, but the "Contact Us" section of the website is not working and gives me "Encountered a problem. Please try again later". I'm hoping someone on here can shed some light around this or at least point me to how I can contact Arduino Create support directly.
I have a group of students that are 13-14 years old trying to create accounts on Arduino Create. They are getting denied because of their age, yet the Terms of Service doesn't state the minimum age to use the platform. Is there a minimum age?
The minimum age for Google and Apple accounts is 13, and the students that already have those set up are able to sign in to Create with those accounts with no issues. I'd like to avoid making them all create a Google or Apple account if possible.