Missing Compnents From Arduino Store

I recently ordered an Arduino Wearable Kit from the Arduino store that arrived 2 days ago. I was very excited to get to work only to find I had a bunch of conductive cloth materials without the most important parts. I am missing the Lilypad and power supply, FTDI Breakout Board, and all LED's that were supposed to be included. Looking in the product description of this item this has happened to 2 other people recently as well. No one has answered through the "store form". Does anyone know how I would go about getting my parts? Or even my money back? Is there a contact number that Arduino has? ANY help would be appreciated.

Thanks,

Disappointed Arduino User