I am not sure why the MKR 1000 crypto chip goes timeout and I tried 5 times and it won't work! how do I fix this? Hope it works again! Later I can finally use the IOT cloud because configuring it is important? Please respond fast! I hope you read this and reply thanks!
Some Arduino boards come with their pins inserted into anti-static foam. This foam is conductive, so you need to remove it before using the board.
Try removing anything you have connected to the I2C pins (11 and 12) on your board. The crypto chip is connected to those pins. Use of these pins with other than I2C devices can interfere with the communication with the crypto chip.
Make sure the board is not sitting on anything conductive that might be shorting out the pins.