700041356 - 02 Dec, 2022
On the 2nd of December, I ordered an arduino mega 2560, but on the 5th I received an email saying that my card was allegedly fraudulent. despite the fact that I ordered an arduino uno and there were no problems, but so far my money has not been returned, what is the reason and the support service does not answer my questions.
Hi @tural123. I'm sorry to hear you have had some difficulty with your order.
You are going to need to discuss this with Arduino customer support. You can contact them through this form:
https://www.arduino.cc/en/contact-us
I see you said:
It is not clear to me exactly what you mean by this. If you are not receiving any response after sending a message through the contact form, make sure to check the spam folder in your email account. The email responses might be there.
hello, yes the money was returned some time after I posted this message, thanks
I'm very glad the problem is resolved. Thanks for taking the time to post an update.
I hope you will still be able to acquire a Mega 2560 board in some way despite the difficulties you encountered during your first attempt. It is a very nice board. I have used one almost daily for the last decade.
Hello, i ordered from an official distributor. I had one more order for arduino due, but it was also canceled now I'm waiting for a refund for arduino due