My arduino Mega 2650 not show PORT

Same as title. I used it for 1 month and it work well. A few moment ago I tried to upload code to arduino mega and I can't find arduino's port anymore. It was dissapear. But my arduino board seem still work ( led power still work and led pin 13 still work when plugged in and press reset )
I tried to find arduino's port in device manager, but it seem disappear ( I saw it yesterday, but it's not here now ) :o

What should I do now ? I'm a newbie with bad english. Plz someone help my arduino :frowning:

update: It's original board made in italy

Update: my led onboard is not light when power it. Is that normal ?

If the ON led does not light when connected, it's not normal. If the pin13 led does not light, you can give the board a reset and it should flash 3 times.

If anything connected to the board, disconnect everything and try again.

What was connected the last time you used it?

I used 8 bit led digital tube to connect. Also my ON led still light, but when I press reset the led on pin13 blink 2 times. I tried to connect this jumper. But my PC ( also with other PC ) still can't found my arduino.

update: I touched the crystal 16Mhz and TX led light up ( tested with no connected to PC ). Is that normal ?