I've been havin' trouble in regards of connecting my nano 33 iot to cloud. Even tho it is connected, it's just "OFFLINE". Also when I run some debugging in my serial monitor, it said that the board is connected to the wifi but not to the arduino cloud. Due to this, my dashboard is not being sync with the values my sensors give. What could be the problem here? Please help me. Thank you!
Nice Robin Williams (Mork) reference there.
First look at device manager to make sure your PC is 'seeing' the board.
Make sure you are NOT on a 5gHz network.
Use some sort of lanscan tool to see if the device is connected to the router.
One of those should yield something I hope,
Hi @hydroalert the "offline" status means "offline for the cloud", meaning that the board never succeeded in making a connection to the Arduino Cloud, even if your WiFi is connected.
There might be different reasons why the board is not connecting to the Cloud.
Can you share your relevant code here?
In addition to this, usually cloud sketches have a couple of debugging instructions, like:
setDebugMessageLevel(2);
ArduinoCloud.printDebugInfo();
Can you try to set the debugging level to 4 instead of 2, and check in the serial monitor if it gives some useful information there?
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