Need Help Combining EasyVR Sketch, MP3 Trigger and Arduino

      char LETTER_FROM_COMPUTER = Serial.read();

By convention, all capital letter names are reserved for constants. You'd hardly assign a value to a constant in a function.

  SoftwareSerial port(12,13);
SoftwareSerial trigSerial = SoftwareSerial(12, 13);

Probably not a good idea have two software serial instances on the same pins.