Need Help Quick With Drivers.

Hello,

I am a student who is working on a project in Arduino. I have bought the MKR1000 wifi module with headers.

I downloaded the Arduino IDE, and the drivers, according to the setup. In the tools, I chose the MKR 1000 board by downloading it from the boards manager. However, even though I have my Arduino connected, the port button will appear grey (meaning I can’t click it).

I tried several things to troubleshoot this, one of which was to uninstall and download the IDE and the drivers again, which didn’t work

I also downloaded drivers in the Device Manager for the Arduino, but there is an exclamation mark beside it.

I need an answer ASAP as I have to start working on my project for school…

Thanks,
Pushkar Shirahatti

Arduino_problem.PNG

What version of windows ?
Are you the owner of the computer ?
What security does that computer have ?