No port for MKR board

[SYLVIEDG141]

Hello,

I have connected an Arduino MKR, installed the SAMD package, but I can't select the port, it is greyed out.

At the bottom of the IDE, the information is well indicated: MKR WiFi 1010 on /dev/ttyACM0

I am using Linux (Ubuntu) and I have done all the updates.

I have unplugged, replugged and reset the card several times, but the problem persists.

Does anyone have a solution?

[truss-dk]

Hi SYLVIEDG141,

Have you allowed serial port permissions? If not please follow the steps in this guide: https://support.arduino.cc/hc/en-us/articles/360016495679-Fix-port-access-on-Linux

[truss-dk]

If you still have issues try doing a complete uninstall then reinstalling the Arduino IDE version 1.8.19 or Arduino IDE 2.0.2 by doing the following:

• Execute the uninstaller
  • How to do a complete uninstall of the Arduino IDE
• Delete Arduino15 Folder
  • Where can I find the Arduino15 folder
• Reinstall the newest version of the Arduino IDE.
  • re-installing the Arduino IDE.

[SYLVIEDG141]

Thank you for your help. I have tried all but without success.
The problem is only for MKR boards. With the UNO I don't have that problem.

[SYLVIEDG141]

Problem solved by changing the cable !