No tool bar in editor

We got into the editor but cannot follow along to upload a code edit because our editor shows no toolbar at the top of the window. I closed the program to re-open and try again and can't launch. Searched Arduino in my files and there are numerous in numerous levels many requiring additional extraction. Now waiting for 7,627 files to extract from one of the zip folders which I cannot name because the window doesn't indicate it.


Pic is of multiple "installing drivers" windows that now appear on my home screen (pic won't upload to the forum).

It sounds like a browser setting/problem.
Sorry but the pictures tells nothing I've ever seen-

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