Non Existent com ports on Maduino SIM 7600

I am new to this, so please be kind. I bought a Maduino SIM G-H 7600 module. I downloaded the Intenet drivers for the Maduino and noticed that I can only see the LTE driver ports when inserting the USB cable (Ports 3.4.6.7). I have to press both reset buttons to get a green and blue light (It doesn't come on automatically after I push the start switch). The red light also comes on. When inserting the USB cable into the MCU port, the driver ports suddenly disappear (Greyed out). Can anyone tell me why I can't see the MCU driver ports. Can you also tell me that even when I see the com ports, I get the message: 'No device on com3 Failed uploading: Uploading error: exit status 1." P.S.: I am using an official Arduino type c cable. Thank You, joe.

Welcome

Please provide a link to the product that you bought. Remember that not everybody might know what you're talking about (I for one don't).
Please provide a link to the documentation for the board.

With the little research that I did the board (A-H/E-H versions, I could not find a G-H) seems to act like an Arduino Zero. You will need the drivers for that; did you install the board package?
What does Windows device manager think of your board?

It is possible that the board only supports one connection at a time and automatically disconnects one USB port when connecting the other one.

  1. https://www.makerfabs.com/maduino-zero-4g-lte-sim7600.html - Is the Link. The G-H is the Global version of the board.

  2. The drivers package was installed successfully.

  3. I am using the "demo" version of the script (taken from the site), as it supposedly covers SMS, Phone Calls, Audio, etc.

  4. I can only see the com ports on the "ports" pulldown of the Arduino software when I insert the USB cable into the LTE port. It is greyed out when I insert the cable into the MCU ( microcontroller) port. This becomes a major issue because the software cannot see the port, meaning that I can't successfully upload my script.
    5.. ..And no, I did not insert into both LTE and MCU ports at the same time.

Were those the drivers for the microcontroller? Or for the LTE port?

Did you install the Arduino board package for the Zero?

I might be missing it but you said that the LTE port disappeared when connecting the microcontroller USB. If you did disconnect the LTE, I'm not surprised that the LTE port disappeared.

No. " I might be missing it but you said that the LTE port disappeared when connecting the microcontroller USB. If you did disconnect the LTE, I'm not surprised that the LTE port disappeared." I said that the MCU com port was "greyed out." Not the LTE port.

I installed the package, with the absence of explanation that the package drivers for the LTE were different than those of the MCU.

Apologies, misunderstanding from my side.

In case you haven't figured it out yet, below a screenshot of what to install (IDE 2.x, IDE 1.x is a bit different.

image

This was done. I did everything that was asked. I just cannot figure out why the MCU port is not recognizing the driver port. I don't know, maybe I was sold a defective board.

OK, what does Windows device manager think of your board when it's connected to the PC?

As I said before, when I insert my Arduino USB cable into the MCU port, the Device Manager ports are greyed out. I want to thank you, sterretje. Out of all of the supposed experts and views that this post got, you are the only one who answered. I told my wife, and now I will inform you, that I am going to go in a different direction. I think I will now go in the direction of a SIM 7600 HAT board, and connect to my Arduino, which is working perfectly. This is part of a graduate project that I am doing, and I am getting a year's head start. Thanks Again.

God Bless,
joe.

It was not clear to me that this was the Windows Device Manager; I thought that you were referring to the ports in the IDE.

Good luck with your project.

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