Hi LesT
Sorry to hear about the issue, I'm afraid we've moved recently and BT has been having some troubles handling the move of our phone number.
I'm afraid I can't find any e-mails from yourself perhaps they fell foul of a spam filter somewhere.
Please send any requests to info@oomlout.com or directly to myself stuart.mcfarlan@oomlout.com
Regards
Stuart McFarlan
stuart.mcfarlan@oomlout.com