OTA update Error -3004

Official Hardware Portenta Family Portenta H7
1

Hi,
I use the OTA update to update the firmware on the Arduino Portenta H7.
But an Arduino gives me problems, the error is the following:

Starting download to SD ...
waiting...
Arduino_Portenta_OTA_SD::download failed with error code -3004

I tried searching for this error, but couldn't find anything.
Does anyone know the cause? How is it solved?
Thanks

2

Hi @maryzamattia the error comes from here:

https://os.mbed.com/docs/mbed-os/v6.16/mbed-os-api-doxy/nsapi__types_8h_source.html

and it means that your board is not connected to a network or there are connection issues.