Port section on Arduino Software grayed out

Hi I am using a Adafruit Metro 328. And I was trying to upload a simple code onto my Arduino to test. I have tried to download drivers on my Windows and MAC, but none of it worked. On my windows the bar underneath the board selection in grayed out. I also tried different cables and also I tried running Bootloader, but nothing works because it says no upload port provide.

Thanks for your help!

Also I tried to do this on 3 different computer and nothing worked.

Adafruit page says:

  • USB Programming and debugging via the well-supported genuine CP2104
  • As of March 30, 2018 we now have swapped the FTDI chip for a SiLabs CP2104

So, if you have older board, you need FTDI driver installed. If you have a newer board, you need a driver for SiLabs CP2104 (usually shown as CP210x in device manager).

If you don't have any serial ports installed, the Ports menu won't have anything to let you pick from, so it will be grayed out.

where can if find the link for the FTDI driver

Also can i download the FTDI driver on Mac

Check the "drivers" subfolder in the Arduino folder, it should have drivers for both types.

I first tried downloading the DTDI driver and then the Silab drivers but none of them worked.

Your board uses a micro-USB connector (according to Adafruit METRO 328 - Arduino Compatible - with Headers [ATmega328] : ID 2488 : $17.50 : Adafruit Industries, Unique & fun DIY electronics and kits). Micro-USB cables are notorious for coming in two flavours, charge-only and data/sync. I know that you said that you tried different cables but they might all have been charge-only; try one that comes with a cell phone to sync data between PC and phone.

What does windows device manager think of your board? Does a new device show up when you connect the board?

  1. If no, try other cables (see above).
  2. If yes, what are the VID and the PID of the device? That will determine which driver you need. Any yellow triangles indicating problems?

i just needed needed to try different cables now it works thanks.

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