I have an 'Energizer' power pack that failed to supply power for more than a few minutes. I presumed the two parallel 18650 cells had exceeded their liftime.
I replaced these two cells with new ones i had and soldered via the cell's tags, i.e. not to the end caps.
When I use the power pack and draw about one amp after a short while, say ten to fifteen minutes the power pack shuts down, i.e. no output. If I measure the cell's terminal voltage they have dipped to ~2.4V. After the shutdown the cell's terminal voltage rises to ~3.7V, which I understand to be a normal voltage for such a cell.
Thanks
The first ten links or so that google gives refer to shutdown due to the load drawing too low a current. I do not think that applies in the case I am referring to above, as I am drawing about 1 A.
OK. That is a different case to the usual problem reported here where power banks cut out due to under current. The mAh rating of power banks is usually at their internal voltage of 3.7v. What claim is made for your power bank? Anyway, 1 amp for 15 minutes seems low.
I'm sorry that I misunderstood your original question.
If you have changed the cells and the problem, that is apparent low capacity, persists, then the likely conclusion is that there's something else wrong, maybe the controller circuit.
An example capacity of a powerbank is 10,000 mAh (at 3.7 volts). That should be able to supply 1 amp at 5 volts for a period of about 7.5 hours.
I personally would regard a power bank as non-repairable, especially if it is factory sealed, and throw it away. The main risk is that it could cause a fire, depending on the nature of the problem.
I connected two new, unused cells this morning to the power pack. I used thick wire (16AWG) between the pre-welded tags on the cells. This ensured that I did not apply any heat to the cell's ends. The cells were not fitted into the power pack's case.
I did a quick ten minute test to determine if the cells worked and put the pack on charge while I went out.
This arrangement has been supplying ~1 amp to my mobile 'phone for around 90 minutes without issue.
I can only presume that I previously used damaged or faulty cells; unlikely or that I caused damage, probably during soldering.
I will carefully re-assemble the cells into the case sometime soon.