Prob connectig to iot

Salutation
The MKR WIFI 1010 is not connected to the NINA WIFI firmware 1.4.1.(IOT cloud).
When creating a Thing, I can add a device, but when I click the network button, it remains greyed.
It also seems to be disconnected after a while. My computer becomes ready to connect once I delete it and re-add it, but I still cannot provide network credentials ( see attached print screen).
How can I solve this issue?
Would appreciate any advice.

@millerhg, your topic has been moved to a more suitable location on the forum. Introductory Tutorials is for tutorials that e.g. you write, not for questions. Feel free to write a tutorial once you have solved your problem :wink:

There is no 'print screen'

@millerhg Make sure that you first install the latest Arduino Create Agent, see https://support.arduino.cc/hc/en-us/articles/360014869820-How-to-install-the-Arduino-Create-Agent and follow the steps at https://docs.arduino.cc/cloud/iot-cloud/tutorials/iot-cloud-getting-started