Problem Connecting Mega 2560 - Windows 7

I am using an Arduino Mega 2560 r3 with a RAMPS 1.4 shield for my 3d printer build. Everything worked great until I rerouted the wires and updated to the latest version of the FTDI driver and Arduino software... Now Windows 7 will not recognize the device and no COM port shows up. The board used to be COM3 but now "Intel Active Management Technology - SOL" occupies the port.

Any suggestions are appreciated! I've tried reset/reboot/etc. and have also tried to connect to a different computer with no luck.

Hello bdunn,

You said that you rerouted the wires. Maybe you did something wrong and make a short. If that was, the arduino cant switch on and the pc cant neither upload the program or recognize the board.

Try to upload the code without connecting any wire to the Arduino (Only USB to the computer obviously)

Hope it helps