Problem installing drivers on windows 7 (outdated os?)

I recently took a 1 day class to learn how to use Arduino, and bundled with the class is an Arduino Uno. The class I attended provided laptops with the Arduino environment set up, but now I am having trouble installing the drivers on my windows 7 64 bit laptop. Updates have been disabled except for driver updates. I have used the installer and downloaded the zip file, neither works. I have tried over 10 possible solutions I found online, and none work. Can someone please help me?

EDIT: The Arduino works when I try to upload to it during class.

Please provide a detailed description of what you mean by "I am having trouble installing the drivers".

Windows 7 works fine for all the Arduinos I have.
Better to know if it was a real arduino or a clone which sometimes require additional drivers.

Bob.

(deleted)

I am sorry for the late reply, as I am in a different time zone. I will be traveling soon and will not have time to work on Ardunio. I should be back online by Thursday, 2pm, Pacific Coast Time.

Bob: I am 50% sure this is a genuine Arduino board, as it was given to me by my class's teacher, which I trust. However, my teacher never mentioned if this was a genuine Arduino or a clone. Also, instead of the Arduino logo, I have a word "Flag's (1)". Whether this board is a fake or not, it worked completely fine with the Official Arduino IDE during class.

Pert: Windows Update could not find the drivers in its database, and I couldn't manually install the drivers using select driver because it only let me select a directory to search for drivers in, and windows didn't find any.

SpyCatcher2K: It reads CH340. I will google for the driver. Thank you!

I will post my solution when this issue is solved. Otherwise, just drop it because after I travel I will be working on a Windows 10 64-bit PC or a Windows 8.1 64-bit laptop. This Windows 7 64-bit laptop will not be traveling with me.

A CH340 is a CLONE.

They may have set up the class to take that into consideration.

Your need THIS DRIVER

Bob.

I have found a website with a download link for the CH340 driver by googling.
I googled CH340 driver for windows 7 and clicked on the 4th result and I got this website: link
Is this a good website to download the driver from?

Then I saw ballscrewbob's post:

CH340 is a clone.

Okay, so? I've been 50% sure my board is a clone, and I don't really care as long as it works properly.
BallScrewBob, the link you sent me looks like a link to a CH341 driver. Are you sure it is the correct one?

100% sure as you will find that same link referenced throughout the Arduino site.

Bob.

~~I haven't seen a single link of it as of now, and I will need installation instructions. Can you give me the link to the instructions?~~Never mind, I realized your link is a website. I'll take a look.
After taking a look, I realized I have seen this website before.

EDIT: The exact number/id on my Arduino board is: CH340G

Thats the OFFICIAL CH340/341 site.

Ok, thank you very much, Bob. I will install these drivers.

After downloading the executable and running it, and after clicking install... Popup appears, saying Drive is successfully Pre-installed in advance! BTW I didn't make a typo, the popup had a typo.
I now plug in my Arduino, and hit install again. It says driver install success. I will now reboot my laptop.

Yes it does say that...
Can be ignored the Chinese translation is a bit iffy LOL

Bob.

LOL, I'm actually Taiwanese and I'm in Taiwan right now, so the website is mostly Chinese except for the driver names, XD

OK time to get serious. I have installed the drivers and rebooted, but in the Arduino IDE the Tools > Port menu is still grayed out :frowning: Is there some configuration option I need to edit?

No there should not be anything else to do.

Did you install them as ADMINISTRATOR as that can help on occasion as can turning off driver enforcement.

Double check it shows up in device manager under ports COM & LPT.
If it does then great if not you may have a damaged board somehow.

Bob.

I'm the only account on this device, its adminstrator, looks like the adminstrator ask dialogs have been disabled (automatic elevation, its insecure I know)

I'll try running as admin (right click menu).

I'm trying to update Arduino IDE's library for the API for Arduino boards, through the board manager.

I really need to make 100 posts so there is no 5 min post limit.

Arduino's IDE is up to date, I've run the program as admin, tried the uninstall button, now when I have the Ardunio board plugged in I hit uninstall, but now when I hit install both buttons are greyed out, did I break something?

Arduino IDE is up to date.
I tried uninstalling the drivers with the Arduino board plugged in, but when I hit Install, both buttons are greyed out but nothing else happens. Did I just delete a file I shouldn't have?

Oops I think I sent 2 duplicate messages on accident. Oh, and the program completed with a "Success!".
The port option is still greyed out. I'm stating to lose hope on this thing.
I'm gonna take a break from this problem.

Which program completed with "Success" ?

When installing hardware (not just Arduino) I prefer not to have the hardware plugged in unless it asks for it.

Don't forget to try other USB cables too JIC that's the cause.

You need to be looking at DEVICE MANAGER and not the IDE at this point.
If nothing happens in there and you don't get the hardware found sound then you have a bigger issue with the board.

Leave the COM & LPT section expanded before you plug in your board.
If it shows up there you are good and the problem lies elsewhere

Or if it shows as a device with some form of error we can aim for the error type from windows.

If nothing happens when you plug it in then consign it to the bin.

Bob.

Just drop this case, it is probably a OS update problem (drivers not compatible with the way outdated OS). I am now on windows 10 and my Arduino works perfectly (Can upload programs and everything). So we can drop this case as I will not work on the Arduino on that computer anymore. Thank you to all those people who helped me, especially bob. Thank you.