Problem with EasyVR Commander

Hello
I have bought an EasyVR Shield 3.0 and I have connected to arduino. Then I connect all to PC and open EasyVR Commander to program it but appears the follow warning: A "EasyVR Shield/Bridge" device has been found, but the "bridge" software is not responding or it is outdated.
You need to manually download the updated "bridge" software to the device (see instructions)"

Could you help me?
Thanks

You need to manually download the updated "bridge" software to the device (see instructions)

See the instructions that are given. What are they?

In reality there is no instructions and no link back to them.

Hi,

Did you google EasyVR Shield 3.0

It takes you to the site and has a download.

Tom.... :slight_smile:

Sorry but I have already installed the software "EasyVR Commander" while I can not find the bridge software.

This is the website : http://www.veear.eu/downloads/

Download the the softwares and drivers and read the tutorials.

I have installed software and drivers (D2XX and VCP) but the error persists.

Have you googled your problem?

I found this this post on Arduino Forum: (see answer #5)
forum.arduino.cc/index.php?topic=198322.0

The EasyVR documentation is pretty crap.

I saw this, and was going to make a "go read the documentation" post, but then I checked the docs (I have one of those stupid things - two of them actually. One is bricked, and the other one I can't get anything approaching acceptable performance from), and realized they didn't clarify it much.

I think the bridge firmware is just the arduino sketch, but the terminology they use makes that ambiguous.

I'm not a happy owner of these EasyVR modules - aside from the miserable documentation (which I can live with), the recognition is so bad that it's useless :frowning:

Yes, I saw a lot of question about this problem but I have not found the solution. Answer n.5 is not well written, in the code there isn't any "if" that he tells and the code that he posts is incomplete. I have sent a message to him.

Yes, the documentation is not clear but I must resolve this problem because I have spent a lot for my project (Wall-E Robot).