Problem with iOS Graph Widget Not Displaying Beginning of Cloud Data History

Development Tools Cloud IoT
1

(New to the Arduino world - hope this post is appropriate here.)

There seems to be an issue with the iOS IoT Remote app when it comes to displaying the history of cloud variables in the Graph Widget of a Dashboard. This issue is in the recently released 3.7.4 (226) rev and the prior release. Here are screenshots to illustrate the issue:

PC Dashboard
PC Dashboard669×696 66.7 KB

IOS_Dashboard
IOS_Dashboard750×1558 102 KB

In the first image, the desktop Graph Widgets correctly display the full history of the linked cloud variables. In the second image, the iOS IoT Remote app dashboard is missing the beginning part of the variable history. This screenshot is from an iPhone, but the issue appears on the iPad as well.

2

Dear @ttl7400,

Thank you for reporting this issue. To further investigate and create an internal report, please contact us through the following link: Arduino Support Contact.

This will allow us to gather more troubleshooting details and work on a solution. We appreciate your cooperation and feedback!

Have a great day!

Best regards,