I contacted the company that manufactured the car to solve this problem, but they told me that this piece of the Internet must work, and the last response was to them that there seems to be a problem with the Internet chip that came with the robot car. https://osoyoo.com/2020/09/24/osoyoo-wifi-shield-v1-3/
If You post schematics, code and linkk to the datasheets, maybe forum can see something.
There are several reasons for failure that are more likely the case then an IC being faulty.