Problem with opening software

I have a MacBook Pro running Mavericks. I downloaded the software but whenever I try to open it it will not respond. I have redownloaded the software many times with different versions with no change. If you can help me thanks

Hello Aaron,
Check this.
Since I don’t have any access or previous experience with Mac. All I found is the above link. Hope it helps.
All the best.

check that link too...