[Question] Shipment & Order (Starter Kit)

Hello everyone :),

I go to the forum because the support is not very reactive at the moment ...

I ordered the "Starter Kit" June 24, 2013.

The next day the status of my order has changed to "update" what does it means? Currently I still have not received my order, more than 15 days are passed.

I wanted to know if some people in this forum live in Switzerland (Or another country), and if so what was the delay for the delivery ?

Thanking you in advance,

Sincerely, Kevin

Where did you order it from?

[quote author=Nick Gammon link=topic=176690.msg1311643#msg1311643 date=1373495674] Where did you order it from? [/quote]

The Arduino Store (store.arduino.cc)

From the store page:

On shipping of goods the customer will be sent a confirmation of shipping email.

Did you get such an email?

[quote author=Nick Gammon link=topic=176690.msg1311897#msg1311897 date=1373519570] From the store page:

On shipping of goods the customer will be sent a confirmation of shipping email.

Did you get such an email? [/quote]

Yes, Two mails, The fist mail is the confirmation when i bought the starter pack, and the next day i recived that:

Date Ordered: Monday 24 June, 2013

Your order has been updated to the following status:
New status: Update

Please reply to this email if you have any questions.

This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
store@arduino.cc
This e-mail is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

And after, nothing else... Thank you.