RP2040 Nano Connect IoT function not connecting to cloud

I recently bought the IoT bundle but I can't get the included Nano RP2040 Connect (with headers) to work with the cloud. It recognized my device at first, then it did the firmware checking, but after entering a name for it, it couldn't find the device. I tried all the tips given in the error message "Device could not be found" but nothing worked! Anyone who had the same experience and can help me fix it?

                                                                                                                               -xxmaclhrjs

Hi @xxmaclhrjs. Are you still experiencing this problem, or did you manage to solve it already?

If you are still having the problem, just let me know and I'll try to help you to get your Nano RP2040 Connect set up for use with Arduino Cloud.