Seeeduino V2 GPRS shield and arduino uno, +CME ERROR:10

Hello
days ago buy the coat gprs Seeeduino v2 which I use with my Arduino Uno
My problem is this :

ÿÿÿÿ
RDY

+CSMINS: 1,0

+CPIN: NOT INSERTED

+CFUN: 1

and when I try to use the command AT+CPIN=? always answers me +CME ERROR:10 (sim not inserted)

i tried this also to

AT+CMINS=? RESPONSE +CSMINS:1,0 OK

AT+CSDT=? RESPONSE +CSDT:(0-1) OK

AT+CSDT=1 RESPONSE OK

BUT THE PROBLEM STIL I CANT CONECT TO THE GSM SERVICE

+CME ERROR:10
^^^^^^^^^^^This is the response I get when trying to pin the insertad sim!!

and treated with three power sources
2.6amp and 12 volts
3amp to 5 volt
2amp and 9volt

And also treated with two different sim
Movistar
and Telcel
two in Mexico

Thanks for your time and hope you can help me.